How It Works

A Few Easy Steps Until We Find Your Virtual Assistant!
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A Simple Process To Find Your Virtual Assistant

We source hundreds of Filipino candidates to find you a virtual assistant that meets your needs!

Initial Call Or Email

We'll have a quick call to kick off your virtual assistant search. We'll explain the process, answer any questions you have and gather your requirements.

VA Search

We source potential candidates based on your requirements. We'll narrow it down to the top candidates that we think you'll love! This usually takes 2-3 weeks.

Present The Top Candidates

We present you 3 candidates we think would be a great fit. We'll schedule a one-on-one interview with you and the candidates so you can choose your VA!

Start Working With Your New VA

After hiring your virtual assistant, you will onboard them to your team! We collect a one time fee upon hiring, no ongoing or hidden fees.

90-Day Fit Guarantee

We're committed to finding you the perfect virtual assistant. That's why we offer a 90-day fit guarantee. If your VA isn't working out within the first 90 days - whether they quit or need to be let go due to performance issues - we'll find you a replacement for the same position at no additional cost.

Ready to Hire?

Take the first step towards growing your team with a dedicated virtual assistant. Our process is designed to match you with the perfect VA for your needs.

Start Hiring

Professional virtual assistant placement services for growing businesses.

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Our Commitment to Human Connection

In an age where AI and automation are increasingly prevalent, we believe that human connection remains irreplaceable. While artificial intelligence offers remarkable efficiency for certain tasks, the nuanced understanding, empathy, and creativity that humans bring to service businesses cannot be replicated by bots.

At Runway Support, we embrace technology where it enhances our service, but we’re committed to maintaining the human touch that makes business relationships meaningful and effective.

Why Human Connection Matters

Empathy and Understanding: Human virtual assistants can truly understand the context, nuance, and emotion behind requests in ways that AI simply cannot.

Creative Problem-Solving: People bring unique perspectives, experiences, and creative thinking that leads to innovative solutions tailored to your specific needs.

Relationship Building: Business is fundamentally about relationships, and meaningful connections are formed between people, not bots.

Cultural Awareness: Human assistants understand cultural nuances and can adapt their communication style appropriately for different contexts.

Our Human-First Approach

Every virtual assistant we place is a real person with unique skills, experiences, and perspectives. Here’s how we prioritize the human element:

  • Personalized Matching: We take time to understand both clients and virtual assistants as individuals to create meaningful professional relationships.
  • Direct Communication: We facilitate direct conversations between you and potential VAs, allowing for genuine connection before hiring.
  • Ongoing Relationships: We encourage long-term working relationships where VAs become integral team members who grow with your business.

Our Pledge

We commit to always prioritizing human connection in our business. While we use technology to enhance our services, we will never replace the human element that makes our virtual assistant placements successful. Every client works with real people who bring their full humanity, creativity, and dedication to supporting your business goals.

Connect with a Real Person Today